Refund Policy

Our Return and Refund Policy was last updated 08 December 2024

Thank you for shopping at mydukaan.io/tilkutkhaja.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to TilkutKhaja

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to mydukaan.io/tilkutkhaja, accessible from https://mydukaan.io/tilkutkhaja

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 1 hour without giving any reason for doing so.

The deadline for cancelling an Order is 1 hour from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right to cancel, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email: tilkutkhaja@gmail.com

We will reimburse you no later than 7 days from the days.

Conditions for Returns

We regret to inform you that we do not accept returns for any purchased goods under any circumstances. All sales are final once the transaction is completed.

Please ensure you review all product details, specifications, and terms carefully before making a purchase. If you have any questions or concerns, our customer service team is available to assist you prior to your purchase.

We appreciate your understanding and support.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: tilkutkhaja@gmail.com
Phone Number: 8700083437